Regulations of the Mi-Home.pl online store

§ 1 Preliminary provisions

1. The Mi-Home online store, available at https://www.mi-home.pl, is operated by ROLV Group Sp. z o.o. with its seat in Pruszków, 6 Traktowa Street, registered in the National Court Register by the District Court w/dla Warsaw, XIV Economic Department of the National Court Register under KRS number 0000387535, NIP 5342472319, REGON 142955045

§ 2 Definitions

1. Buyer  - any entity making purchases through the Store.
2. Vendor - ROLV Group Sp. z o.o. with its registered office in Pruszków, 6 Traktowa Street, postal code 05-800, entered in the National Court Register by the District Court for/Warsaw, XIV Economic Department of the National Court Register under KRS number 0000387535, NIP 5342472319, REGON 142955045.
3. Entrepreneur  - a natural person, a legal person and an organizational unit that is not a legal person, to which a separate act grants legal capacity, who uses the Store.
4. Store  - an online store operated by the Seller at the Internet address https://www.mi-home.pl.
5. Distance contract  - a contract concluded with the Buyer within an organized system of concluding contracts at a distance (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
6. Regulamin  - these rules and regulations of the Store.
7. Order - a declaration of will of the Buyer made through the Order Form and aimed directly at concluding a Contract of Sale of a Product or Products with the Seller.
8. Account  - marked with an individual name (login) and password provided by the Buyer, a set of resources in the Seller's information and communication system, in which the Buyer's data is collected, including information about submitted Orders.
9. Registration form  - a form available in the Store, allowing to create an Account.
10. Order Form -an interactive form available in the Store that allows you to place an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
11. Cart - an element of the Store's software in which the Products selected by the Buyer for purchase are visible, and it is possible to determine and modify the Order data, in particular the quantity of products.
12. Product  - a movable item/service available in the Store, which is the subject of the Sales Contract between the Buyer and the Seller.
13. A Contract of Sale  - an agreement for the sale of a Product concluded or entered into between the Buyer and the Seller through the Online Store. The Sales Contract is also understood - applying to the characteristics of the Product - a contract for the provision of services and a contract for work.
14. Consumer  - a natural person making a purchase in the Online Store that is not directly related to his/her business or professional activity, within the meaning of the provisions of the Act of 23 April 1964 - Civil Code (Journal of Laws No. 16, item 93 as amended).
15. Newsletter  - a service provided electronically by the Seller, consisting in enabling interested Buyers to automatically receive to the provided e-mail address/phone the most important information related to the Online Store.
16. Loyalty program "Mi Coins"  - a program carried out within the scope of the Store that allows the Customer to earn loyalty points "Mi Coins" according to the rules specified in a separate Loyalty Program Regulations Mi Coins. Joining the Loyalty Program occurs automatically when the Customer creates an Account.

§ 3 Contacting the Store

1. Seller's address: 6 Traktowa Street, 05-800 Pruszków
2. E-mail address of the Seller: sklep@mi-home.pl
3. Vendor's phone number: (22) 228 22 28
4. The Buyer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.
5. The Buyer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.
6. The Buyer may communicate with the Seller by telephone between 9:00 am and 5:00 pm

§ 4 Technical Requirements

1. In order to use the Store, including browsing the Store assortment and placing orders for Products, it is necessary to meet the following requirements together:
1. having a terminal device with access to the Internet and an Internet browser,
2. having an active Internet browser.
3. having an active electronic mail (e-mail) account,
4. enabled cookies,

§ 5 General Information

1. The Seller, to the fullest extent permitted by law, shall not be liable for any interference, including interruptions in the operation of the Store caused by force majeure, unauthorized acts of third parties, or incompatibility of the Online Store with the Buyer's technical infrastructure.
2. Viewing the Store's assortment does not require creating an Account. Placing orders by the Buyer for Products in the Store's assortment is possible either after creating an Account in accordance with the provisions of § 6 of the Rules and Regulations or by providing the necessary personal and address data to enable the execution of the Order without creating an Account.
3. Prices given in the Store are given in Polish zloty and are gross prices (including VAT).
4. When the nature of the subject matter of the Agreement does not allow, reasonably judging, to calculate in advance the amount of the final (final) price, information about how the price will be calculated, as well as about fees for transportation, delivery, postal services and other costs, will be given in the Store in the description of the Product.

§ 6 Establishing an Account in the Store

1. To create an Account in the Store, you must complete the Registration Form. It is necessary to provide the following data:
1. Name;
2. Surname;
3. E-mail address;
2. Establishing an Account in the Store is free;
3. Logging into the Account is done by entering the login and password established in the Registration Form;
4. The Buyer shall have the opportunity at any time, without giving any reason and without incurring any fees on this account, to delete the Account by sending an appropriate request to the Seller, in particular by e-mail or in writing to the addresses specified in § 3.
5. The creation of an Account by the Buyer or the placement of an Order by the Buyer means that the Buyer has read the Terms and Conditions and accepted their provisions.
6. Registered Users who log in to their Mi-Home.pl account gain access to special promotions, available only to logged-in Users, for the Goods on offer in the Store.

§ 7 Rules for placing an Order

1. In order to place an Order, the following should be done sequentially:
1. Log in to the Store:
2. Choose the Product that is the subject of the Order, and then click the "Add to cart" button.
3. If you have selected the Product that is the subject of the Order, click the "Add to cart" button.
4. If the option of placing an Order without registration has been selected - fill out the Order Form by entering the data of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the data for the invoice, if different from the data of the recipient of the Order.
5. Click the "Order and pay" button and confirm the order.
6. Choose one of the available payment methods and, depending on the payment method, pay for the Order within the specified time limit, subject to § 8.3.

§ 8 Delivery and payment methods offered

1. The Buyer may use the following methods of delivery or pickup of the ordered Product:
1. Courier delivery;
2. Cash on delivery courier;
3. Personal collection;
2. The buyer can use the following payment methods:
1. Payment on delivery;
2. Cash on delivery;
3. Payment by bank transfer to the Seller's account;
4. Electronic payment;
5. Payment by credit card;
6. Payment by installment;
3. For detailed information on delivery methods and accepted payment methods, please visit the Store pages.

§ 9 Performance of the sales contract

1. The conclusion of the Sales Agreement between the Buyer and the Seller shall take place after the Buyer places an Order using the Order Form on the Online Store in accordance with § 7 of the Terms and Conditions.
2. After the Order is placed, the Seller shall immediately confirm its receipt and simultaneously accept the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is made by the Seller sending the Buyer an appropriate e-mail message to the Buyer's e-mail address provided during the placement of the Order, which contains at least the Seller's statements about receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. Upon receipt by the Buyer of the above e-mail message, the Sales Agreement between the Buyer and the Seller is concluded.
3. In case of selection by the Buyer:
1. Payment by bank transfer, electronic payment or payment card, the Buyer is obliged to pay the entire price of the ordered goods within 7 calendar days from the date of conclusion of the Sales Agreement - otherwise the order will be canceled.
2. Payment by bank transfer, electronic payment or payment card, the Buyer is obliged to pay the entire price of the ordered goods within 7 calendar days from the date of conclusion of the Sales Agreement.
3. Payments by cash on delivery, the Buyer is obliged to make payment upon receipt of the shipment.
4. Payments by cash on delivery in person, the Buyer is obliged to make payment upon delivery of the shipment within 7 days of receiving information that the shipment is ready for collection.
5. If the Buyer has chosen a method of delivery other than personal collection, the Product will be shipped by the Seller within the period indicated in its description (subject to paragraph 5 of this section), in the manner selected by the Buyer when placing the Order. In the case of ordering Products with different delivery dates, the delivery date shall be the longest date specified.
4. The beginning of the term of delivery of the Product to the Buyer is calculated as follows:
1. In case the Buyer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account;
2. In case the Buyer chooses cash on delivery payment method - from the date of conclusion of the Sales Agreement;
3. In case the Buyer chooses personal collection of the Product, the Product will be ready for collection by the Buyer on the date indicated in the Product description. In addition, the Buyer will be informed by the Seller about the readiness of the Product for collection by sending an appropriate e-mail message to the Buyer's e-mail address provided during the placement of the Order;
4. In case of ordering Products with different dates of readiness for collection, the date of readiness for collection shall be the longest date given;
5. Delivery of the Product shall take place exclusively in Poland. The order will be delivered within no more than 14 days from the date of its placement, in accordance with the regulations of the respective carrier's service.
6. Delivery of the Product to the Buyer is against payment, unless the Sales Agreement provides otherwise. The Product delivery costs (including transportation, delivery and postal service fees) are indicated to the Buyer on the pages of the Online Shop in the "Delivery Costs" tab and during the placement of the Order, including at the moment when the Buyer expresses his will to be bound by the Sales Agreement.
7. Personal collection of the Product by the Buyer is free of charge.
8. The goods purchased in the Online Store are issued, at the Buyer's discretion, a fiscal receipt or a VAT invoice. Pursuant to the provisions of the Act of March 11, 2004 on Value Added Tax (consolidated text: Journal of Laws of 2011, No. 177, item 1054) and the Ordinance of the Minister of Finance of December 3, 2013 on issuing invoices (Journal of Laws of 2013, item 1485), the signature of the customer - as the purchaser of goods - is not a mandatory element of the content of a VAT invoice. In this situation, the buyer receives only the original invoice.
9. Providing the buyer with a VAT number is necessary to issue a VAT invoice to the company.
10. The Seller has the option to issue a VAT invoice on the basis of a receipt for an Order made by the Buyer only if the receipt contains the Buyer's VAT ID number.
11. When placing an Order, the Buyer may choose only one method of payment.
12. In accordance with the provisions of the Act of March 11, 2004 on Value Added Tax (consolidated text: Journal of Laws 2011 No. 177 item 1054), the Buyer accepts the issuance and transmission of invoices and Corrective Invoices in electronic form.
13. After receipt of the Goods by the Seller, in the case of withdrawal from the Contract of Sale at a distance by the Consumer and in the case of a refund in connection with a recognized complaint, a Corrective Invoice (electronic invoice) will be sent to the Customer's e-mail address with a request for confirmation. The Customer undertakes to confirm receipt of the Corrective Invoice and acknowledges that further processing of the process of withdrawal from the Agreement or refund of funds may be subject to receipt of such confirmation by the Seller.

§ 10 Right of withdrawal

1. A buyer who is a consumer who has entered into a contract at a distance may, within 14 calendar days, withdraw from the contract without stating a reason and without incurring costs, except for the costs specified in Section. 8.8 of the Regulations. To meet the deadline it is sufficient to send the statement before its expiration. A statement of withdrawal from the contract may be made, for example:
1. in writing to the address: ROLV Group Sp. z o.o., Traktowa 6, 05-800 Pruszków;
2. in electronic form via e-mail to: sklep@mi-home.pl.
2. A sample withdrawal form is included in Appendix No. 2 to the Consumer Rights Act and is additionally available at this link. The buyer may use the sample form, but it is not mandatory.
3. The period for withdrawal from the contract begins:
1. for a contract in the performance of which the Seller delivers the Product, being obliged to transfer its ownership (e.g. Sales Contract) - from taking possession of the Product by the Buyer or a third party indicated by the Buyer other than a carrier, and in the case of a contract that: (1) involves a number of Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part, or (2) involves the regular delivery of Products for a specified period - from taking possession of the first Product;
2. for other contracts - from the date of conclusion of the contract;
4. In case of withdrawal from a contract concluded at a distance, the contract is considered not concluded;
5. The Seller shall immediately, no later than within 14 calendar days from the date of receipt of the Buyer's statement of withdrawal from the contract, return to the Buyer all payments made by the Buyer, including the costs of delivery of the Product (except for additional costs resulting from the delivery method chosen by the Buyer other than the cheapest ordinary delivery method available in the Online Store). The Seller shall refund the payment using the same method of payment used by the Buyer, unless the Buyer has expressly agreed to a different method of refund that does not involve any costs for the Buyer. If payment is made using a payment card, the refund will be made to the bank account assigned to the payment card used to make the payment. If the Seller has not offered to collect the Product from the Buyer itself, it may withhold the refund of payments received from the Buyer until it receives the Product back or the Buyer provides proof of its return, whichever event occurs first.
6. The Buyer is obliged to return the Product to the Seller immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, or to hand it over to a person authorized by the Seller for collection, unless the Seller has offered to collect the Product himself. To meet the deadline it is sufficient to return the Product before its expiration. The Buyer may send the Product to the address: ROLV Group Sp. z o.o., Traktowa 6, 05-800 Pruszków.
7. The Buyer shall be liable for any diminution in the value of the Product resulting from the use of the Product beyond what is necessary to ascertain the nature, characteristics and functioning of the Product.
8. Possible costs associated with the Buyer's withdrawal from the contract, which the Buyer is obliged to bear:
9. If the Buyer has chosen a method of delivery of the Product other than the cheapest ordinary method of delivery available on the Online Store, the Seller shall not be obliged to reimburse the Buyer for any additional costs incurred by the Buyer.
10. The Buyer shall bear the direct costs of returning the Product.
1. In the case of a Product that is a service, the performance of which - at the express request of the Buyer - began before the expiration of the deadline for withdrawal from the contract, the Buyer who exercises the right to withdraw from the contract after making such a request, is obliged to pay for the services performed until the withdrawal from the contract. The amount of payment shall be calculated in proportion to the extent of the performance performed, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount shall be the market value of the performance performed.
2. The right of withdrawal from a contract concluded at a distance is not granted to the Buyer with respect to contracts:
3. provision of services, if the Seller has fully performed the service with the express consent of the Buyer, who was informed before the start of the service that after the Seller's performance, he will lose the right to withdraw from the contract;
4. in which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the expiry of the deadline for withdrawal from the contract;
5. in which the subject of performance is a non-refabricated Product, manufactured to the Buyer's specifications or serving to meet his individualized needs;
6. in which the subject of performance is a product that deteriorates rapidly or has a short shelf life;
7. in which the subject of performance is a Product supplied in sealed packaging that once opened cannot be re-sold for health or hygiene reasons, in particular earphones and earphones, toothbrushes, shavers, towels;
8. in which the subject of performance are Products that after delivery, due to their nature, are inseparably combined with other things;
9. in which the subject of performance are alcoholic beverages, the price of which has been agreed upon at the conclusion of the Sales Agreement, the delivery of which may only take place after 30 days and the value of which depends on market fluctuations over which the Seller has no control;
10. in which the Buyer expressly demanded that the Seller come to him to perform urgent repair or maintenance; if the Seller provides additional services other than those requested by the Buyer, or supplies Products other than spare parts necessary for the performance of repair or maintenance, the Buyer has the right to withdraw from the contract with respect to additional services or Products;
11. in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery;
12. in which the subject of performance is an item that is perishable, has a short shelf life or has violations that prevent further sale of the product;
13. in which the subject of performance is an item on which security features have been activated to block the Google or Xiaomi account, preventing the phone from being unlocked and made ready for resale again;
14. for the supply of newspapers, periodicals or magazines, except for a subscription contract;
15. concluded through a public auction;
16. of the provision of services in the field of accommodation, other than for residential purposes, transportation of goods, rental of cars, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service;
17. of the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the Buyer before the expiry of the deadline for withdrawal from the contract and after the Seller has informed him of the loss of the right to withdraw from the contract;

§ 11 Complaint and warranty

1. The subject of sale in the Store are brand new Products, unless the Customer purchases Goods from the "Outlet" category.
2. The Seller shall be obliged to deliver to the Buyer the Goods purchased by the Buyer free of defects, as well as in accordance with the actual state of affairs in terms of: (i) description, type, quantity, quality, completeness and functionality; (ii) suitability for the specific purpose for which it is needed by the consumer, which the consumer notified the Seller at the latest at the time of the conclusion of the contract and which the Seller accepted; (iii) delivery with packaging, accessories and instructions that the consumer can reasonably expect to be provided; (iv) quality that the sample or design that the Seller made available to the consumer before the conclusion of the contract had, this quality should correspond to the description of the sample or design. The Seller shall not be liable for non-conformity of the goods with the contract if the consumer, at the latest at the time of conclusion of the contract, was expressly informed that a specific feature of the goods deviates from the requirements for conformity with the contract and expressly and separately accepted the lack of a specific feature of the goods.
3. In the event of a defect in the goods purchased from the Seller, the Buyer has the right to make a complaint based on the warranty provisions of the Civil Code or in accordance with the rules of the warranty given for the product.
4. Complaints should be submitted in writing or electronically to the Seller's addresses given in these Regulations.
5. It is recommended to include in the complaint, among other things, a brief description of the defect, the circumstances (including the date) of its occurrence, the data of the Buyer making the complaint, and the Buyer's demand in connection with the defect of the goods.
6. The Seller shall respond to the complaint request immediately, but no later than within 14 days from the date of its receipt, and if it does not do so within this period, it shall be deemed that the Buyer's request was considered justified. In the event that the complaint request sent by the Buyer is incomplete in a manner that prevents the Seller from considering it (e.g., the Buyer sends the Seller a complaint request, but does not provide the Seller with the Goods in order for the Seller to become familiar with the technical condition in terms of the reported defect), the period described in the preceding sentence shall begin to run from the moment the Buyer completes the deficiencies of the request.
7. The goods sent back under the complaint procedure should be sent to the address specified in § 3 of these Regulations.
8. When a warranty has been issued for a Product, information about it, as well as its content, will be included next to the description of the Product in the Store. The Seller will also attach the warranty card to the sold Product.

§ 12 Out-of-court ways of dealing with complaints and claims

1. Detailed information on the Buyer's ability to use out-of-court methods of handling complaints and pursuing claims, as well as the rules of access to these procedures, are available at the offices and on the websites of county (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Commercial Inspection and at the following web addresses of the Office of Competition and Consumer Protection:  www.uokik.gov.pl/spory_konsumenckie.php, www.uokik.gov.pl/sprawy_indywidualne. php and www.uokik.gov.pl/wazne_adresy.php.
2. The buyer has the following examples of out-of-court means of complaint handling and redress:
1. The Buyer shall be entitled to apply to the permanent arbitration consumer court referred to in Article 37 of the Act of December 15, 2000 on Commercial Inspection (Journal of Laws of 2014, item 148, as amended), with a request to resolve a dispute arising from the Agreement concluded with the Seller;
2. The Buyer shall be entitled to apply to the provincial inspector of the Commercial Inspection, pursuant to Article 36 of the Act of December 15, 2000 on Commercial Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings for the amicable settlement of a dispute between the Buyer and the Seller;
3. The Buyer may obtain free assistance in resolving a dispute between him and the Seller, also using the free assistance of a district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection (such as the Federation of Consumers, the Association of Polish Consumers).

§ 13 Personal data in the Online Store

1. The administrator of the Buyer's personal data collected through the Online Store is the Seller.
2. The Buyer's personal data collected by the administrator through the Online Store are collected for the purpose of executing the Sales Agreement, and if the Buyer gives his consent - also for marketing purposes. If the Buyer gives marketing consent and places an Order, the Buyer's personal data (e-mail address) may be used to send a message to the Buyer by the Seller or its partner requesting feedback on the purchase made, in order to improve the quality of customer service.
3. The recipients of the personal data of Buyers of the Online Store may be:
1. In the case of a Buyer who uses postal or courier delivery method in the Online Store, the Administrator shall make the collected personal data of the Buyer available to the selected carrier or intermediary performing shipments on behalf of the Administrator.
2. In case of Buyer who uses electronic or credit card payment method in the Online Store, the Administrator shall make available the collected personal data of the Buyer to a selected entity handling the above payments in the Online Store.
4. The Buyer has the right to access the content of his data and correct it.
5. Personal data is provided voluntarily, although failure to provide the personal data indicated in the Regulations necessary for the conclusion of the Sales Agreement results in the inability to conclude the agreement.
6. All information regarding the processing of personal data by the Administrator can be found in Privacy Policy.

§ 14 Final Provisions

1. The Seller reserves the right to change the content of these Terms and Conditions for important reasons, such as:
1. the necessity to adapt the Terms and Conditions to current legal regulations;
2. the necessity to adapt the Terms and Conditions to current legal regulations.
3. the need to adapt the Regulations to recommendations, orders, rulings, provisions, interpretations, guidelines or decisions issued by public authorities;
4. expansion or change in the functionality of the Store, including the introduction of new services or changes to its existing functionality;
5. changing the technical conditions for the provision of electronic services;
6. the necessity to remove ambiguities, errors or clerical mistakes that would possibly occur in the Regulations;
7. updating contact details or links provided in the Regulations;
8. preventing abuse;
9. improving the quality and manner of customer service;
10. updating the process of concluding contracts through the Store;
2. Information about the announcement of changes to the Terms and Conditions will be sent to Customers in the form of an e-mail sent to the e-mail address provided during registration and announced on the Store website.
3. An announcement of a change to the Terms and Conditions will be posted on the Store's website, as well as displayed when the Customer logs in to his/her account.
4. The Seller declares that it is the Customer's responsibility to make the changes.
5. The Seller declares that the current version of the Terms and Conditions is posted on www.mi-home.pl  and is effective 14 days after its announcement.
6. A change in the content of the Terms and Conditions shall not affect orders previously placed.
7. If the Customer does not accept the new content of the Terms and Conditions, he/she may terminate the agreement at any time by deleting the Account or by sending such information to the e-mail address of the Seller: sklep@mi-home.pl
8. In matters not regulated by these Terms and Conditions, the relevant provisions of Polish law shall apply, in particular the Act of April 23, 1964 - Civil Code (Journal of Laws 1964 No. 16, item 93 as amended).

Regulation for adding opinions in Mi-Home.pl online store

§ 1 General provisions

1. The present regulations define the rules for posting User Opinions on products offered by the Mi-Home.pl online store, operated by ROLV Group sp. z o.o., hereinafter referred to as the Operator.
2. The following rules apply to the posting of User Opinions on products offered by the Mi-Home.pl online store, operated by ROLV Group sp. z o.o., hereinafter referred to as the Operator.
3. The User, by submitting an Opinion to the Mi-Home.pl website for the product(s), accepts and agrees to abide by the terms of these Regulations.
4. A User's Opinion is a piece of information (statement) posted by the User on the Mi-Home.pl website hereinafter referred to as Mi-Home, closely related to the User's subjective view of the subject of the statement.

§ 2 General Provisions

1. In order for an Opinion to be published on the Website, it should be written in Polish and refer to the described product in a factual and as objective as possible manner.
2. Published Opinions are subject to the provisions of this Agreement.
3. Published statements are subjective Opinions of Users, the Operator does not bear any responsibility for their content.
4. In order to publish an opinion, the User should log in to his/her account in the store.
5. The opinion sent by the User will be published after the content is verified by the e-commerce team. The Operator also reserves the right to decide to reject submitted Opinions if they violate the provisions of the Terms and Conditions or the provisions of applicable law.
6. The User declares that his/her statements do not violate applicable laws or the rights of third parties. The User is fully responsible for the statements posted by him on Mi-Home.pl.
7. Operator does not edit Opinions/Speeches posted by Users, but reserves the right to remove (reject) them, in particular when:
1. they violate applicable provisions of Polish and international law, incite racial, religious, ethnic hatred, etc., and contain fascist, pornographic and commonly recognized as vulgar content, promoting violence, offending religious feelings or good morals,
2. contain advertising or other commercial content,
3. contain links to other websites, entities other than https://www.mi-home.pl, in particular competitive websites, online stores and price comparison engines,
4. contain personal information, contact or email addresses, private numbers, Skype, etc.
5. infringe patent rights, copyrights, trade secrets and other intellectual property rights,
6. do not relate in whole or in part to the product under review,
7. have no substantive value,
8. contain content of a spam nature,
9. are a copy of the contents of the Opinion in whole or in part from other Users of the Website, the manufacturer of the product being reviewed, and contain excerpts of content from various sources, and must not be a copy of your own Opinion,
10. do not in any way describe the features of the product,
11. do not contain Polish characters,
12. are written inconsistently with the rules of Polish spelling and grammar,
13. are written entirely in capital letters,
8. The content of Users' statements may be made available to entities entitled to receive them under applicable law, including relevant law enforcement or judicial authorities.
9. Buyers' rating for a product is an average calculated on the basis of individual Buyers' ratings.
10. The Seller may require that a User's posting of an opinion regarding a given product available in the Store be preceded by a statement by the User (by marking the appropriate box) that he or she has purchased or used the product that is the subject of such opinion. Opinions of Users who have an active account in the Store and have purchased the product about which they are posting an opinion, will be marked with the symbol "Confirmed purchase".
11. The statutory right of withdrawal from a contract for the provision of services for which the Buyer is obliged to pay the price, does not apply if the Seller has performed the service in full with the express and prior consent of the Buyer, who was informed before the start of the service that after the Seller's performance, he will lose the right to withdraw from the contract and has accepted this.

§ 3 Contacting the Store

1. Address of the Seller: 6 Traktowa Street, 05-800 Pruszków
2. E-mail address of the Seller: sklep@mi-home.pl
3. Vendor's phone number: (22) 228 22 28
4. The Buyer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.
5. The Buyer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.
6. The Buyer may communicate with the Seller by telephone between 9:00 am and 5:00 pm

§ 4 Copyright

1. The User grants the Operator a license, unlimited in time, to use and distribute free of charge and to distribute and publish, copy and modify and distribute by ROLV Group any information posted by the User on Mi-Home, in particular Opinions and Statements.
2. As part of the license granted, the Operator is granted the right to:
1. disseminate the Opinions by making them available to the public in such a way that anyone may access them from a place and at a time of their own choosing (Internet), public display and re-publication,
2. preservation and reproduction of the Opinion - production of copies of the Opinion by any technique, including printing, reprography, magnetic recording and digital technique,
3. use of the Opinion in any part, granting sublicenses to third parties to use the work or any part thereof, use of the work or any part thereof for the purpose of promoting and advertising ROLV Group sp. z o.o. At the same time, by granting the license, the author assures ROLV Group that the Opinion/Speech is the author's own intellectual work and is the result of the User's own intellectual work, and does not infringe on the copyrights of third parties. If the above statements are not true, the User shall be liable to third parties for infringement of their rights.

§ 5 Final Provisions

1. Operator reserves the right to contact the user posting opinions at the email address left.
2. Operator reserves the right to amend these Terms and Conditions at any time. Any changes to the Terms and Conditions shall become effective upon their posting on the Operator's website.