Shipping policy

Delivery methods and payment methods

On this page you will find details of delivery and payment methods in the Mi-Home.pl store. In exceptional situations, the declared delivery time may change due to factors beyond our control. Delivery time depends on the selected delivery method and payment method.

Below is a table that allows you to get acquainted with the cost of delivery

Delivery method / Gross cost
Courier 15,99 zł
Courier Pickup 19,99 zł
Gabarit courier 29,99 zł
InPost parcel 12,99 zł
DHL Parcel 11,99 zł
ORLEN Parcel 8,99 zł
Collection at Xiaomi Store or Xiaomi Punkt 0 zł
Free delivery* 0 zł

Delivery

Courier delivery

Our packages are shipped by DHL and FedEx. Each parcel is packed in the factory packaging to protect the device during transport. Each package shipped is fully insured. Usually the package is delivered on the second working day from the date of shipment, in exceptional situations (e.g. holiday period) this time may extend to 72 hours.

InPost parcel machines

The parcel will be at the Parcel Post of your choice within a few business days after the parcel is posted, usually 2 to 3 days.

Orlen Parcel Post

The parcel will be at the point of your choice from 12 to 24 hours after the parcel is posted. Use more than 7700 points, including RUCH kiosks, Parcel Vending Machines or Orlen stations, to safely and quickly pick up your parcel.

DHL Parcel

Collect your parcel at one of over 13,000 local DHL POP locations - choose from Żabka, InMedio, Lidl or Biedronka, among others. We'll deliver your package within a few business days, usually 2 to 3 days.

Personal pickup

In our Xiaomi Stores and Xiaomi Points stationary stores, we allow free personal pickup of ordered goods. If there is no option to select personal pickup after going to the shopping cart, it means that the product is not currently available for pickup at the selected point. Please contact the showroom directly to confirm product availability.

*Free delivery

Selected products marked with Free Delivery are shipped at no extra cost by Orlen Parcel - starting from 99 PLN!

 

Methods of payment

Payment by cash on delivery / on delivery

Payment in cash upon receipt of the package from the courier or the release of the goods at the showroom.

Fast transfer

Pay your order with a quick online transfer, BLIK, credit card or through Google Pay on Przelewy24.

Pay later

Pay your order up to 54 days after receiving the package thanks to P24NOW.

Payment card

Pay your order with a debit or credit card.

Transfer to account

Paying your order directly to your account, usually extends the order processing time by one business day due to the need to post the funds.

Internet installments

Automatic payment of the order after receiving a positive credit decision by the selected bank. After placing an order in the Mi-Home.pl store, the customer is redirected to the bank's secure website, where the required fields must be completed. Before completing the application, the customer also has the opportunity to make a preliminary calculation of the amount of installments. The customer can also make a preliminary calculation of the amount of installments.

In case of installment payment, a only consumer credit is granted. A consumer is defined as a natural person making a legal transaction with an entrepreneur that is not directly related to his/her business or professional activity.

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